Customer Testimonials

Tell us what you think. Would you recommend us to others? Your feedback is highly appreciated. Please leave your testimonial below. Thanks.

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Customer service is good

All Japanese car parts can be bought and ordered for all your requirements!

Friendly and helpful staff

Small friendly dealership. Receptionist very nice and approachable. Manager, Simon, again treated customer with respect and sense of humour. Brought a used car here and was well prepared for the handover.

Long term customer. Excellent service and always very reasonable prices. I have always had a call detailing what work needed to be and advised on what should be done immediately and what can wait.

Have always dealt with James. If possible, he is happy to pick up the car and drop it back. Last time we had some work completed, it was done in less than an hour. James came and picked me up from the train station with a coffee in hand!

Excellent service. Jem is not the closest business which can service my car but it is the one choose to use. Staff are friendly and I have always been happy with the work carried out

Good customer service with professional and friendly staff.

We found the staff to be very helpful, they discussed the problem we experienced with our vehicle and explained the process in full. Excellent facilities whist waiting for the work to be completed. We would not hesitate in using their service again, despite needing to travel from the south coast. We received excellent personal service from Gary and James. Keep up the good work!